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Enterprise Java
Distributed tracing for dummies
Tracing provides visibility into a system allowing the developers and operations to observe the application during runtime. Tracing becomes extremely…
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DevOps
DevOps Postmortems: Why and how to use them?
To err is human. To make sure we learn from our errors and adapt requires discipline. In this post we…
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Software Development
Prioritizing Availability Issues
Embarking on deciding the priority of errors can lead to confusion and often times conflicts in teams. Engineers need to…
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Software Development
Quantifying availability
One of the primary metrics that engineers who are responsible for web applications like to keep track of is ‘availability’.…
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Software Development
The use of proxy indicators in service management
Operating any non-trivial IT-service is a complex exercise. There are multiple aspects one needs to bear in mind while building…
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DevOps
Why is troubleshooting so hard?
By definition, troubleshooting is supposed to be a logical, systematic search for the source of a problem in order to…
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Software Development
How to derive business value from performance monitoring?
Performance monitoring has historically been a domain that product & business owners have not felt attached to. Terms such as…
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